Introduction
Whether you are a beginner getting your site ready to launch or the more advanced user taking advantage of the money-making, customer acquisition and retention tools, Firespring offers a range of training opportunities for your Minuteman Press website solution. In your website Administration Area, you'll find an interactive online questions and answers feature, downloadable training sessions and Users Guides.
Firespring also offers Webcast training sessions. Each takes approximately one hour and will require the use of a computer connected to the Internet and an open phone line. You can register for any of several sessions below.
Of course, our support services team is always available for one-on-one, toll-free phone support at 877-447-8936.
Educational Opportunities
- Online Orientation Sessions
- Discover ways to utilize your Minuteman Press website solution as a sales and marketing tool as well as an educational resource for your staff and customers. Learn how to effectively customize your website.
Website Administration
- Springboard - Level I
- Learn the first steps of website administration. This course covers how to update your website, manage e-mail accounts and access the store owners area.
- Springboard - Level II
- Get more time-savings from your website with advanced tools. In this session, you'll learn how to use online proofing, customer portals and order forms.
- Springboard - It's Time for Recess!
- In this cooperative session, we'll tinker with the toys of your site together. Kim Stokes will be supervising this interactive playground, so bring all the information and questions you've gathered and we'll show you the rules of the game.
- Intro to VersaDoc™
- A demonstration of how your customers interact with the VersaDoc items in their Customer Portal, how you download the print-ready files from your website Administration Area, the right way to prepare and submit your art files for setup and what to expect during the document setup process.
Best Practices
- Personalizing Your Website
- Learn how to personalize your website and discover proven methods for increasing sales.
- PDF Workflow Solutions
- Learn more about how Adobe® PDF JobReady™ can help reduce your unbillable file errors by 85-90%.
- Using Portal to Sell
- Discover prospecting strategies that work with minimal time as well as tactics for creating a T.O.M.A (Top of Mind Awareness) campaign for your printshop. Walk away with a solid understanding of how to sell printing through the use of your website.
